Table of Contents

  1. How do I request a material return authorization (RMA/RGA)?
  2. What is the zip code for Elkay DC center?
  3. Can the wholesaler check pricing and availablity?
  4. Where to send the purchase orders for represented products?
  5. Where can we find parts for Elkay coolers and/or drinking fountains?
  6. I need help with crossing over competitive products?

How do I request an return material authorization (RMA/RGA)?

To request an RMA, please fax over to 360-823-0039 a cover sheet with the original purchase order, the model number being returned, the quantity being returned and the reason why it is being returned. (i.e. customer cancelled, defective due to dents, leaks, etc.).

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What is the zip code for Elkay DC Center?

Bolingbrook, IL 60440

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Can the wholesaler check pricing and availability?

Yes.  Please contact us and we may walk you through it. 

Elkay please visit www.elkayconnect.com

T&S please visit https://estore.tsbrass.com/awwebstore/default.asp

Tyler please visit www.tylerpipe.com/invent.htm

Rheem please visit http://waterheating.rheem.com/distributor/default.asp

Bobrick please visit www.bobrick.com/iBob/Login.aspx?ReturnUrl=/iBob/Main.aspx

McGuire please visit http://www.mcguiremfg.com/upstracking.asp

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Where to send the purchase orders for represented products?

Please fax all order to our office at 360-823-0039.

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Where can we find parts for Elkay coolers and/or drinking fountains?

You can find parts breakdowns on all Elkay coolers and/or drinking fountains here: www.techandspec.com/Manuals/Elkay/indexElkay.html

Or we suggest calling Elkay Technical Service Line at 800-260-6640

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I need help with crossing over competitive product?

Please click here for a cross-over guide from competitors to represented manufacturers.  Also please note disclaimer regarding the cross-over guide.  These are to be used a guide and do not hold Alliance Sales Co or the manufacturer responsible for miss crosses.  This is the responsibility of person(s) using the cross-over guide and it is suggested to verify before submitting.

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Rod Redpath
Copyright © 2007  Alliance Sales Co.  All rights reserved.
Revised: 04/17/07.